Welcome to the Official Website of Elderville WSC

Office Hours

Regular office hours are Monday through Friday, 8:30 AM to 4:30 PM.

* Due to the freezing weather, bills for February will be due February 17,2025 *

 

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Emergency Contact

For after hours water related emergencies, please call our on call number at 903-736-0245.

For public information requests, please send requests to customerservice@eldervillewsc.com

Recent News View All »

Freezing Temperatures

January 22, 2026

Frozen Pipes Hints - Blue Pipes Blue Background

When temperatures are consistently at or below freezing:

  • If you have pipes that are vulnerable to freezing, turn water off at the source and empty the pipes of residual water.

  • Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.

If your pipes freeze:

  • Shut off the water immediately. Don't attempt to thaw frozen pipes unless the water is shut off. Freezing can often cause unseen cracks in pipes or joints.

  • Apply heat to the frozen pipe by warming the air around it, or by applying heat directly to a pipe. You can use a hair dryer, space heater or hot water. Avoid the use of kerosene heaters and open flames, and do not leave space heaters...

Continue reading »

Mid-Winter Water Pipe Preservation Tips: Protect Your Pipes from Freezing!

February 01, 2026

As the winter chill settles in, it’s essential to remember that the cold weather can cause more than just discomfort. One of the most common and costly winter problems homeowners face is frozen or burst water pipes. Frozen pipes are a real concern, especially during the coldest months of the year when the temperature regularly dips below freezing. A burst pipe can result in significant water damage and expensive repairs. Thankfully, with a few simple precautions, you can protect your pipes and avoid these winter headaches.

Mid-Winter Water Pipe Preservation Tips: Protect Your Pipes from Freezing!

Continue reading »