Announcement on Late Penalties and Disconnects

Elderville Water Supply is suspending all late fees and disconnections for non-payment until further notice. We realize that our customers are concerned about their family’s health and well-being. We are committed to doing whatever we can do to help our customers, our employees, and the community we serve get through this challenging time.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Emergency Hours Contact

For after hours water related emergencies, please call our on call number at 903-736-0245.

Recent News View All »


July 07, 2020

Elderville Water Supply will be closing our drive through and lobby effective Monday, July 7,2020.  We are taking these measures to ensure the safety of our valued members and our employees.


During this time our service department and maintenance staff will still be working daily to ensure smooth and safe operation of the water system.


Along with these new changes, we highly recommend using one of the below options to make payments. Our drop box will remain available and will be monitored daily to ensure all payments are posted. However, it is best to avoid getting out by using one of the alternative methods below.


Alternative Methods to Handle Business


We offer several...

Read More »

In the water . . . but out of harm's way

In the water . . . but out of harm's way

August 01, 2020

Swimming pools and beach vacations, waterskiing at the lake and rafting on the river, canoeing, kayaking, fishing, boating, wake boarding, tubing, jet skiing, snorkeling, sailing, surfing, and swimming - when it's summertime and the mercury is on the rise, there is nowhere we'd rather be than in the water! North America’s lakes, rivers, and seas are oases of beauty and respite from the summer sun, so it’s no surprise that swimming is summer’s number one pastime. But as you enjoy the season's final days, please make water safety your first priority. Swimming cools us off and keeps us fit, but it can also be dangerous. Drowning is the number one cause of unintentional death among children aged 1-4, and it's the number two cause of unintentional death among those aged 5-24. A moment of distraction can be fatal, so please take great care to keep yourself and your loved ones safe in the water.

Read the full article »